I recently had an experience with Granix Stone that left me disappointed, and I feel compelled to share my story to help others make informed decisions.I purchased Epoque Black tiles, which unfortunately arrived with noticeable color inconsistencies, indicating a manufacturing defect. Despite the tiles being from the same dye lot, the variation was significant enough to impact the project's aesthetic. I reached out to the seller, Maurice, for assistance.The response was a mix of understanding and limitations. Maurice, from Granix Stone, acknowledged the issue and arranged for a replacement from the manufacturer, Bellezza. However, the solution didn't fully address the situation. Originally, I had paid for shipping, but for the replacement tiles, delivery was refused, and I had to pick them up myself. Moreover, despite the incurred costs of re-tiling due to the defective product, no compensation was offered, nor was there flexibility to return other unused tiles from a different purchase that could have helped offset the additional expenses.While I appreciate Maurice's efforts to replace the defective tiles, the lack of support for the associated costs and the refusal to deliver the replacement tiles—despite the original order being shipped—was disheartening. The experience highlighted a gap in customer service and support, especially when handling products with inherent variability and potential defects.This experience has made me reconsider future purchases from Granix Stone and underscores the importance of a more customer-centric approach, especially in resolving issues that are not the customer's fault.

Great selection. Ready to go stone counter tops and island top as well as large slabs of stone. And a great selection of unique tile.

Sodalite!

We stopped in here today after looking at a few other places. We’ve been trying to price out options for the home we are building next year. They ended up having the exact quartz that I was eyeing for a fraction of the cost of everywhere else. We weren’t planning to make any purchases today, but we couldn’t walk away from the incredible deal! We bought it on the spot and they are holding it for us until we are ready for it next year. John was extremely helpful and not pushy or salesman-y at all. Just listened to what I was looking for, and showed me the options that fit my desires. I’m so excited as we weren’t sure of quartz was in the budget. Can’t wait to update with photos of my beautiful countertops!